Network & Systems Engineer
$50-$55k per annum
Auckland CBD
Please Quote Reference Number 79990
  • Highly skilled Network & Systems Engineer
  • Full time approximately 30 hours per week
  • Auckland CBD location

  • About us:

    TeleServices is a New Zealand-based call centre, offering a wide range of premium service solutions to meet the needs of both small and large organizations. Our business provides effective solutions with a focus on customer service innovation.

    We have a vacancy available for a highly skilled Network & Systems Engineer to join our team. Work schedule is flexible, approximately 30 hours per week. Our comfortable office is based in CBD.

    Key responsibilities:
    • Maintain and develop multi segmental LAN including wireless networks.
    • Monitor the stability and resolve issues and problems of WAN segments.
    • Manage and keep track of steadiness of digital PABX.
    • Ensure the workability of Windows and Linux servers including virtual infrastructure and workstations.
    • Continuously keep track of network and systems security solutions. Perform regular backups, updates, and patches.
    • Develop and maintain custom automation scripts to increase system efficiency and lower the human intervention time on any tasks.
    • Keep an eye for hardware components of the system to perform necessary maintenance predictively.
    • Recommend and perform hardware/software upgrades of company's IT systems or individual nodes.
    • Take an ownership of entire company's IT infrastructure regarding communications with 3rd party suppliers and service providers.
    • Continuously develop and keep updated on-site documentation.
    • As you will be a sole IT person in the company you have to able to provide L1-L3 support for internal users and external customers.
    Our ideal candidate would have:
    • Relevant qualification in Computer Science and Networking or similar.
    • At least 5 years professional experience in a position of Systems/Network Engineer or similar.
    • Flexibility to be available on-call in case of critical issues.
    • Industry certifications showing your professional capabilities are highly desirable.
    • Administration experience of Avaya IP Office PABX and Voicemail Pro is a must. In-depth insight of other VOIP systems such as Asterisk and Cisco CUCM(E).
    • Exceptional network skills with essential experience in:
      - managing networks built on Cisco routers and switches,
      - deploying and running networks with multiple VLANs,
      - wireless networks,
      - network services and protocols: ARP, TCP/IP, UDP, DHCP, NTP, IGMP, DNS, (S)FTP, TFTP, HTTP(S), SMTP, SSH, RDP, VoIP/SIP
    • Experience in deployment and managing security network solutions: Cisco ASA and Sophos NG is a must. Experience in other security solutions such as: Fortinet, Checkpoint, Palo Alto etc. is a bonus.
    • Ability to deploy and manage firewall rules, secure VPNs, content filtering, and malicious software detection.
    • Administration experience and extensive knowledge of Windows Server services such as Active Directory, GPO, Exchange, SQL Server.
    • Experience in deploying and migrating to Office 365 is essential. Knowledge of other cloud services is a bonus.
    • In-depth knowledge of RedHat/Ubuntu Linux and administration experience of services such as Apache, Drupal, and MySQL. Experience and/or knowledge of opensource CRMs would be advantageous.
    • Extensive knowledge and experience in VMware ESX and Hyper-V virtual infrastructures including deploying, migration, and maintenance is a must.
    • Good coding skills to develop and maintain PowerShell, VBA/VBS, PERL, PHP scripts.
    • In-depth knowledge of desktop and mobile operating systems.
    If you believe you have the background to provide excellent IT support to our team, please apply for this position with a CV and a cover letter through application form below. All candidates must have working rights in New Zealand and undergo security clearance as work may involve sensitive data.

    TeleServices Ltd
    Please Quote Reference Number 79990

    Please Complete the Details in our Form Below

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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) How many years’ experience do you have as a Network & Systems Engineer or Systems & Network Administrator?

    (Q3) Have you got an experience in Avaya IP Office PABX? (Please Answer: YES or NO)

    (Q4) Have you got an experience in VMware ESX and Hyper-V virtual infrastructures? (Please Answer: YES or NO)

    (Q5) Have you got an experience in Linux server administration? (Please Answer: YES or NO)

    (Q6) Have you worked in a role where you were responsible for providing level 3 technical support? (Please Answer: YES or NO)

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