Vehicle Sales Support
Grey Lynn, Full Time, Automotive
Please Quote Reference Number 79867
  • Strong administration and customer service skills
  • Previous automotive experience advantageous
  • Join the team at John Andrew

  • Motivated and driven individuals are sought after to join Eagers Automotive. Eagers Automotive takes great pride and is committed to ensuring the highest quality of service to all customers based on a core principle of providing personalised and professional customer service that sets their dealerships apart from its competitors.

    This is a rare opportunity to join John Andrew in the role of Vehicle Sales Support.

    To succeed in this position, you'll need to be / have:
    • Energetic and motivated to interact with team members and customers
    • Positive mindset and ability to work hard as part of a team in a well-structured business
    • The right attitude towards customer experience and developed people skills
    • Accuracy and attention to detail
    • Strong computer skills Autoplay, SalesLog and Era would be an advantage
    • Excellent literacy and numeracy skills
    • The confidence to build and foster strong long lasting relationships
    • Process focussed and process driven
    Details of the support role include but are not limited to:
    • Used and New department vehicle registration processing
    • All Used, New and Fleet order processing.
    • Maintain new, used and fleet vehicle transactions for all deals.
    • Foster good communication with sales staff to increase efficiency of the sales process
    • Ensure compliance with relevant company policies, procedures and requirements
    • Vehicle invoicing: collating and processing all new vehicles invoicing, including wholesale and retail deals
    • Processing of all new, used and fleet vehicle purchases, and all dealer swaps.
    • Maintain stock transfers between locations including PD Centre
    • Completing change of ownership through LTSA system
    • To understand all functions carried out by the department and fully understand the contribution made by all team members  
    • To work closely with the John Andrew Finance and Administration staff so as to ensure a clear understanding of the Financial status of the new, used and fleet Vehicle operations
    • To provide backup to other team members during periods of pressure and/or absence
    • To work as part of the New vehicle operations and administration team and sales team by providing services and support to meet and exceed our customers' expectations
    • To understand all functions carried out by the department and fully understand the contribution made by all team members
    • To ensure that at all stages of the above procedures, accuracy of information and the timeliness of its delivery is adhered to Team Culture with a difference
    • Follow the documentation process to support the order cycle and to ensure that all appropriate documentation is completed at relevant stages
    • Make recommendations to Sales Managers on stock order mix and ensure that Dealer Orders are accurate to the product requirements for confirmed orders as well as projected stock requirements
    • Organise swaps with other dealers or the manufacturer via phone or email, negotiate swaps back. Build relationships with other dealerships stock controllers and process relevant paperwork
    • Liaise with branches on vehicles being dispatched for PD/storage work and process all relevant paperwork
    • Process all new, used and fleet invoices and credits.
    • Process, update and reconcile stock related functions as required within Vehicle Management Systems (ERA, VOLS)
    • Organise and raise purchase orders for transportation, outwork and fitments
    • Fully assist all parties as and when internal or external audits and/or stock takes are required.  Produce all relevant paperwork
    John Andrew offers a dynamic and fast paced environment where you will be provided with opportunities for further career development, training and advancement.

    Our employees have access to a range of exclusive benefits such as discounts on new vehicle purchases, servicing, parts and finance, free annual flu shots and medical checkups, discounts on private health insurance, paid charity and study leave, educational assistance and a variety of discounts on other products and services.

    A career in the automotive industry requires enthusiasm, ambition and a passion for success. If you have what it takes to be part of our winning team we want to hear from you today! Please apply now through the online application form.

    Please Quote Reference Number 79867

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    (Q1) Which of the following statements best describes your right to work in New Zealand?

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    (Q4) How many years experience do you have in an administration role?

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