Customer Service Representative
Te Rapa, Full Time, Automotive
Please Quote Reference Number 79044
  • Passion for providing first class customer service
  • Excellent opportunity in the automotive industry
  • Join the Fairview Motors team in Te Rapa, Hamilton

  • Fairview Motors has been servicing the motoring needs of the Waikato since 1967. Our head office is based in Te Rapa in Hamilton with branches located in Cambridge , Matamata and Te Awamutu.

    We are looking for a Customer Service Representative to join our Call Centre team in Te Rapa, Hamilton.

    To be successful you will need to demonstrate exceptional customer service skills. Automotive experience may be beneficial but is not essential as training will be given to the successful candidate.

    We're looking for someone who can demonstrate:
    • Strong communication skills and a professional phone manner
    • The ability to build relationships
    • A great team attitude
    • A results and task-driven work ethic
    • Confident computer skills
    • Enthusiasm and passion for cars and people
    You'll be responsible for:
    • Taking Service Bookings while offering first class service
    • Contacting lapsed customers
    • Follow up calls to ensure service standards met
    • Service reminders
    • Service Campaigns
    • Vehicle sale Campaigns
    Sound like you? APPLY NOW through our online application form below.

    Please Quote Reference Number 79044

    Please Complete the Details in our Form Below

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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q3) How many years experience do you have in a customer service role?

    (Q4) Do you have experience in a phone based Customer Service role? (Please Answer: YES or NO)

    (Q5) What is your hourly rate expectation for this role?

    (Q6) What suburb do you currently live in?

    Check for Confirmation HERE after you click SEND