Service Advisor | Ebbett Hawkes Bay
Napier, Full Time
Please Quote Reference Number 76927
  • Energetic Service Advisor
  • Phones, bookings, invoicing, queries - A job with variety!
  • Join the friendly team at Ebbett Hawkes Bay

  • We currently have an opportunity available for a dynamic, customer focused Service Advisor to join our team representing Holden and Renault.

    This is a unique and rare opportunity to join a local company during an exciting growth period. This opportunity would suit someone looking to take on more responsibility as you'll be required to run the Napier workshop while the Service Manager is not present.

    While previous experience within the automotive industry is advantageous, demonstrating a strong focus on customer service and a great work ethic will guide our decision.

    About the role
    Daily, you will be scheduling customer bookings and ensuring that our customers understand the work that needs to be completed on their vehicle and maintaining great communication with customers and technicians throughout the service process.

    You will also make sure that our technicians know what is required for the day, ensuring time frames and customer expectations are met to the highest standard.

    Skills / Requirements:
    • Extensive experience & dedication in a customer service role
    • Exceptional communication skills
    • Great attention to detail
    • Excellent computer skills
    • Confidence with Job Costing & Invoicing
    • High levels of personal presentation
    • A full valid NZ driver's licence
    What the job has to offer:
    • An attractive remuneration package including an incentive program;
    • The opportunity to work within a professional environment;
    • Future career path opportunities;
    • Full training and support will be provided;
    • A dynamic and fun working environment with huge career potential and great people to work with!
    Standard weekly hours of 45, worked between Monday to Friday.

    APPLY NOW and fill in the online application form.

    Ebbett Hawkes Bay
    Please Quote Reference Number 76927

    Please Complete the Details in our Form Below
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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q3) How many years experience do you have in a customer service role?

    (Q4) Do you have Automotive industry experience? (Please answer YES or NO)

    (Q5) Do you hold a Full drivers licence? (Please answer YES or NO)

    (Q6) Based on your experience, what is your salary expectation for this role?

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