Service Manager or Senior Service Advisor
Tauranga, Full Time, Automotive
Please Quote Reference Number 76421
  • Previous dealership after-sales experience essential
  • Includes base salary and a commission / bonus structure
  • Join our dynamic team at Duncan & Ebbett

  • We are looking to recruit a high-performing Service Manager or senior Service Advisor with previous dealership after-sales experience.

    Duncan & Ebbett Tauranga has been located on Hewletts Road for 6 years, and our team are proud to represent Jaguar, Land Rover, Volvo and Renault in the Bay of Plenty area.

    We are now expanding to a second dealership to enable us to grow each of our brands, and to assist with this we are searching for a dynamic, experienced person to assist in that growth.

    Key to this role will be your ability to lead and manage the dealership's service activity to provide a profitable and effective service through satisfying and retaining customers.

    You will be joining our team at a great time as Tauranga experiences strong population growth, and as a dealership we have an exciting vehicle range and new models soon to be injected into the line-up that can take us to the next level.

    Success in this role will be achieving targets and maximising service opportunities through quality of work, and ensuring attitude and performance exceeds customer expectations.

    We are a small team that have to roll our sleeves up to get the job done together, so first and foremost the individual we are looking for will demonstrate the following:
    • Hunger and drive for success
    • The right fit for our culture, and
    • Relate positively to all people, non-judgementally
    To be successful in the role the individual we are looking for will:
    • Take ownership/responsibility for your success and failures
    • Be committed to delivering outstanding customer experiences
    • Have great time management and self-discipline as well as strong verbal and written communication skills
    • Show the ability to hit the ground running and enjoy working under pressure
    • Be computer literate, good with numbers, accurate and have an eye for detail
    In return the successful individual will be given ongoing training and support to achieve mutually agreed goals. A remuneration package which includes base salary and a commission / bonus structure designed to reward high performance is on offer.

    Please APPLY NOW with a current CV and Cover letter.

    Please Quote Reference Number 76421

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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) What drivers licence do you hold?

    (Q3) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q4) Do you have previous Automotive Industry experience? (Please Answer YES or NO)

    (Q5) Have you worked in an Automotive Service Department previously? If so, what positions have you held?

    (Q6) Based on your experience, what is your salary expectation for this position?

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