SERVICE ADVISOR | MERCEDES-BENZ NORTH SHORE
Full Time, Automotive
Please Quote Reference Number 76116
  • Mechanical knowledge highly regarded
  • Join a progressive industry leader
  • Join the team at Mercedes-Benz North Shore

  • We are looking for a front-line Advisor to join our service team, and by front line we mean someone who can embody the professionalism and passion of the fine vehicles we represent.

    The key responsibilities of this exciting and extremely important role will be managing the customer experience in our service department. You will be responsible for making bookings, costing of work completed, greeting customers and managing their needs and expectations.

    The successful applicant will have the following attributes:
    • The skill to provide superior service and a seamless experience to our customers
    • Time management, organisational and administrative skills
    • Self-motivation and outstanding customer service skills
    • Excellent phone manner and communication skills
    • A high standard of computer skills
    • A 'Can Do' attitude
    • Mechanical knowledge is preferable but not necessary
    • Fun and outgoing personality
    Full Training will be provided to ensure ease of transition into a dedicated team focused on providing the exceptional customer service standards for which this dealership and our brand have become recognized for. We are a progressive and exciting leader in the automotive industry, so if you would like to be involved in this growing business where we reward and celebrate success, we would like to hear from you.

    Please apply now through our online application form including a cover letter explaining why you're the person we are looking for.

    Please Quote Reference Number 76116

    Please Complete the Details in our Form Below
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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q3) How many years experience do you have in a customer service role?

    (Q4) Do you have Automotive industry experience? (Please answer YES or NO)

    (Q5) Do you hold a Full drivers licence? (Please answer YES or NO)

    (Q6) Based on your experience, what is your salary expectation for this role?

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