Customer Service Representative
North Shore, Full Time
Please Quote Reference Number 75675
  • Full time position 5 days per week
  • Experience in Building or Construction highly regarded
  • North Shore based company

  • We're a long-standing family business based in North Shore, who have a solid reputation for being a great company to work for. Our business specializes in moving aggregate bulk loads across the Auckland region.

    We are looking for an experienced Customer Services Representative to join our team.

    You will be the 'face of the company' and front line contact for all of our customers. This position is 'hands on' and a vital part of our team. We are looking for a candidate who enjoys building strong relationships with our customers, and our team.

    Duties include:
    • Serving customers and processing all transactions correctly
    • Maintain accurate and up to date paperwork
    • Answering telephone calls from customers and key suppliers
    • Ensuring our customers are liaised with and services provided in a timely manner
    • Managing enquiries and assisting customers face to face and via phone
    • Processing orders and driver dockets
    • Inducting all new customers onto our yard
    • Health and safety
    To be successful in this role you will need:
    • 2+ years' experience in Customer Service
    • A willingness to learn and the ability to pick up new systems quickly
    • Good attention to detail especially in data entry and customer service
    • A positive, professional, reliable, and proactive work ethic
    • Excellent communication skills both written and verbal
    • A commitment to providing excellent customer service
    • The ability to multi-task
    • Confident computer skills
    • A current driver's licence
    We're looking for someone who can take ownership of the role, is accountable and wants to be part of our successful team. Experience in the building and construction industry will be highly regarded.

    This is a full time position working Monday to Friday, 7am to 5pm. Remuneration will be aligned with the skills and experience you bring to the role.

    Sound like you? APPLY NOW through our online application form below.

    Please Quote Reference Number 75675

    Please Complete the Details in our Form Below
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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q3) Do you have a current New Zealand drivers licence?

    Yes

    No

    (Q4) How many years experience do you have in a customer service role?

    (Q5) Why do you believe you would be the ideal candidate for this position?

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