Holden Warranty Administrator
Newmarket, Full Time, Automotive
Please Quote Reference Number 74028
  • High Profile Dealership
  • Attention to detail and understanding of Mechanical Technology
  • Excellent career opportunity with Schofield Holden

  • The Giltrap Group is a strong, successful and highly respected New Zealand owned business, founded in 1966 by Sir Colin Giltrap. It includes a wholesale division, finance company and a retail division that represents 16 brands in 12 locations across Auckland.

    At Schofield Holden we're looking for a Warranty Administrator to join our growing service team.

    If you have experience in the automotive industry and the ability to decipher a Technician's write up to transfer into Warranty Claim format, then this could be the role for you!

    Some Key Responsibilities Include:
    • Process all claims in a timely manner and adjudicate on matters of Warranty and Service Plan
    • Analyse problems, identify trends and develop strategies to maximise claim processing
    • Maintain key relationships with the manufacturer and dealer network by providing support over the phone for Warranty and Service Plan enquiries
    • Conduct warranty audits on the network and ensure dealer self-audits are completed and documented accurately
    • Check and authorise requests when aligned with company policy
    • Coordination and management of Product Recall and Workshop Campaigns
    This full time position requires a person who is accurate with data input, balancing claim returns and has sound mechanical knowledge.

    Benefits of joining Giltrap Group:
    • We have a Health and Wellbeing program for all staff
    • We respect our staff which is reflected in the remuneration structure we offer
    • Enjoy future opportunities in the business to further your career
    Join a successful team where your achievements will be valued and rewarded - join Schofield Holden Service Department today!

    If you have the experience and knowledge we are looking for please apply now through our online application form with a current CV and covering letter.

    Please Quote Reference Number 74028

    Please Complete the Details in our Form Below
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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) Do you have a current New Zealand drivers licence?



    (Q3) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q4) Do you have previous Warranty experience? (Please answer YES or NO)

    (Q5) Have you worked in the Automotive industry before? (Please answer YES or NO)

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