Customer Service Representative - Blinds & Awnings
QCD Ltd/Shade Elements
Auckland, Full Time, Customer Service
Please Quote Reference Number 73999
Long term career opportunity in a growing NZ owned company
Supportive team environment
Great location in Morningside
Shade Elements is the wholesale manufacturing division of QCD Limited. As innovators of outdoor-living solutions in New Zealand for many years, Shade Elements has become an industry leader in the manufacture of awnings, blinds and retractable pergolas. We invest in state-of-the-art equipment and great staff to provide hi-quality products to our network of customers.
We have an excellent opportunity for someone to join our customer service team and grow with the company.
The role involves:
Actively learning our products to gain an understanding of how they work.
Process and manage incoming orders to provide working information to our manufacturing team.
Providing technical advice to our customers, seeking a solution to any problem where possible.
Establishing and maintaining strong relationships with customers.
We are searching for someone who has:
Excellent problem-solving skills
Effective communication, negotiation and interpersonal skills
Ability to self manage
Ability to learn and grow with the business
The desire to proactively look for continual improvement
An open mind and the drive to learn
Willingness to share knowledge and contribute ideas to the team
Experience in the window furnishing industry (preferred but not essential)
We'd like to hear what you think you can bring to this role so please apply now through the online application form.