Customer Service Representative - Blinds & Awnings
QCD Ltd/Shade Elements
Auckland, Full Time, Customer Service
Please Quote Reference Number 73999
  • Long term career opportunity in a growing NZ owned company
  • Supportive team environment
  • Great location in Morningside

  • Shade Elements is the wholesale manufacturing division of QCD Limited. As innovators of outdoor-living solutions in New Zealand for many years, Shade Elements has become an industry leader in the manufacture of awnings, blinds and retractable pergolas. We invest in state-of-the-art equipment and great staff to provide hi-quality products to our network of customers.

    We have an excellent opportunity for someone to join our customer service team and grow with the company.

    The role involves:
    • Actively learning our products to gain an understanding of how they work.
    • Process and manage incoming orders to provide working information to our manufacturing team.
    • Providing technical advice to our customers, seeking a solution to any problem where possible.
    • Establishing and maintaining strong relationships with customers.
    We are searching for someone who has:
    • Excellent problem-solving skills
    • Effective communication, negotiation and interpersonal skills
    • Ability to self manage
    • Ability to learn and grow with the business
    • The desire to proactively look for continual improvement
    • An open mind and the drive to learn
    • Willingness to share knowledge and contribute ideas to the team
    • Experience in the window furnishing industry (preferred but not essential)
    We'd like to hear what you think you can bring to this role so please apply now through the online application form.

    QCD Limited
    Please Quote Reference Number 73999

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    (Q1) Which of the following statements best describes your right to work in New Zealand?

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    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

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    (Q4) How many years experience do you have in a customer service role?

    (Q5) Why do you believe you would be the ideal candidate for this position?

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