IT Support
Full Time, North Shore
Please Quote Reference Number 73994
  • 3+ years of experience essential
  • Cloud based organisation utilising Office 365 and various SaaS platforms
  • Become a key member of our IT team at Tactical Solutions

  • Tactical Solutions is an established defence and security company specialising in a wide variety of products. We are in a stage of growth with lots of exciting opportunities.

    We take our role as a lead supplier to government, law enforcement, defence, correctional, security and EMS organisations seriously. For over 20 years we have followed advancements in protection and security equipment to ensure that the professionals who depend on us are best equipped and well informed. We have made sure that breakthrough technologies are available to our clients throughout Australasia and the Pacific and have become known as leaders for the supply of defence and security equipment.

    Currently, we are looking for a person with a broad range of professional IT skills to be a key member of the IT Team in our head office on a full time basis. We are primarily a Cloud based organisation utilising Office 365 and various SaaS platforms. You will need to be flexible and be prepared to be challenged by set projects as well as coping with the day to day IT business needs and user support.

    The position includes support, maintenance, security and development of all aspects of our IT, internal systems and websites including (but not limited to):
    • Oracle NetSuite Administration/Customisation/Development (experience in NetSuite is desired but is not essential)
    • E-Commerce Website maintenance and support
    • Customer Asset Management Programme support and development
    • Software and App support for business projects
    • Integration development and support between our ERP, B2B platforms and Customer Order Systems
    • User support for PC OS, software and hardware
    • Point-of-Sale support (Integrated with NetSuite)
    To be shortlisted for this role, you must be a NZ Citizen or Resident or have a current unrestricted NZ Work Visa, and you must be able to demonstrate proficiency in the following areas:
    • Microsoft Software/Applications: o Window 10
      - MS Office Suite/Apps (e.g. Planner, Teams etc.)
      - MS Office 365 (including strong MS Excel skills)
      - SharePoint
      - Azure
    • Working knowledge of HTML and CSS
    • AWS support
    It would also be very desirable that you have:
    • The ability to carry out business and systems analysis
    • Excellent IT and software application problem solving skills
    • Experience in creation of process flows
    • Experience in IT user support
    • An understanding of IT security requirements around IoT
    • The ability to create best business practices for software applications
    • Some scripting knowledge would also be an advantage
    Our ideal applicants will have the following skills and attributes:
    • Ability to remain calm under pressure in a fast paced environment
    • Ability to work well in a team but be self-motivated and independent at times
    • Articulate and able to use clear concise diction and vocabulary. Excellent written and spoken English is a must
    • Clean Police check
    • Full NZ Driver's Licence
    • Impeccable interpersonal skills and an enthusiastic, friendly and positive attitude
    • Organised and methodical with keen attention to detail, and with good analytical skills
    • Personable, professional demeanour and appearance at all times
    • Supervisory ability. While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required
    • Possess excellent organisational skills with the ability to multi-task and prioritise several projects at once
    • Ability to relate well at all levels from upper management to ground floor IT users
    • An appreciation and understanding of NZ Health and Safety
    • Willingness to work non-standard hours, including weekends and holidays if required
    • Availability to travel on short notice if required
    An immediate start date for this position would be desirable but arrangements can be made to accommodate the right applicant. If you have the skills and experience we're looking for, please APPLY NOW.

    Please Quote Reference Number 73994

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    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) How would you rate your English language skills?

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    (Q3) Do you have 3+ years of experience in IT Systems Support? (Please Answer: Yes or No)

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