Strong Administration and Customer service background?
A busy and varied role
Wholesale stockists of premium home decor products
Parnell +Co is a well-established, long term wholesale business distributing premium home decor, furniture & giftware throughout New Zealand and Australia.
We require an energetic and outgoing Customer Service Administrator with a can-do attitude to join our small friendly team based in Glenside. This is a dynamic role as the first point of contact for our customers, the right person will find it rewarding and fun!
Monitoring the customer service email inbox, and investigating, responding to all customer queries.
Answering all external phone calls and either answering customer questions or forwarding to appropriate person.
Receiving sales orders and passing to the logistics company for processing.
Supporting with the sales team with enquiries.
Managing office processes to deliver a high level of customer satisfaction.
General office administration duties as required.
Other skills and attributes include:
Customer Service experience.
Strong verbal and written communication skills.
Moderate IT systems ability, including Microsoft office.
Excellent attention to detail and organisational skills
An enthusiastic attitude and the ability to work in a team
This is a full time role, 40 hours per week within the office opening hours of 8.30am - 5pm Monday - Friday.
Occasional travel may be required to National Gift Fairs 3 times per year for up to 4 nights at a time.
If you have the skills and experience required for this role, APPLY NOW through our online application form.