Customer Service Administrator | Wellington
Glenside, Full Time, Permanent
Please Quote Reference Number 72071
  • Strong Administration and Customer service background?
  • A busy and varied role
  • Wholesale stockists of premium home decor products

  • Parnell +Co is a well-established, long term wholesale business distributing premium home decor, furniture & giftware throughout New Zealand and Australia.

    We require an energetic and outgoing Customer Service Administrator with a can-do attitude to join our small friendly team based in Glenside. This is a dynamic role as the first point of contact for our customers, the right person will find it rewarding and fun!

    Responsibilities include:
    • Monitoring the customer service email inbox, and investigating, responding to all customer queries.
    • Answering all external phone calls and either answering customer questions or forwarding to appropriate person.
    • Receiving sales orders and passing to the logistics company for processing.
    • Supporting with the sales team with enquiries.
    • Managing office processes to deliver a high level of customer satisfaction.
    • General office administration duties as required.
    Other skills and attributes include:
    • Customer Service experience.
    • Strong verbal and written communication skills.
    • Moderate IT systems ability, including Microsoft office.
    • Excellent attention to detail and organisational skills
    • An enthusiastic attitude and the ability to work in a team
    This is a full time role, 40 hours per week within the office opening hours of 8.30am - 5pm Monday - Friday.

    Occasional travel may be required to National Gift Fairs 3 times per year for up to 4 nights at a time.

    If you have the skills and experience required for this role, APPLY NOW through our online application form.

    Please Quote Reference Number 72071

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    (Q1) Which of the following statements best describes your right to work in New Zealand?

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    I have a family/partner visa and no restriction on working hours

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    (Q3) How many years experience do you have in a customer service role?

    (Q4) How many years experience do you have in an administration role?

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