Strong customer service focus and ability to multi-task?
Join our vibrant team at Duncan & Ebbett
We are looking to expand our service team and are looking for a Service Advisor with previous dealership after-sales experience for our Jaguar & Land Rover brands.
We require someone who is confident with a high level of professionalism, presentation, a polite demeanour and the ability to multi task. You will preferably have a well-established background in after sales with a strong desire to meet and exceed sales targets.
If you are ready to take the next step in your career with a successful company working with prestigious brands in an outstanding state of the art showroom we would love you to apply.
Success in this role will be achieving targets and identifying sales opportunities and ensuring attitude and customer service exceeds customer expectations.
In this role you will be required to:
Be a strong link between the workshop and customer
Provide "first class" service to our clients
Relate positively to colleagues and contractors
Be able to problem solve and think logically
Create job packs and invoicing to manufacturers standards
Follow manufacturers processes for the 7 stages of repair
This is a 45-hour week between 7.30am and 5.30pm with a rostered Saturday 9am-1pm.
To be successful in the role the individual we are looking for will:
Be committed to delivering outstanding customer experiences
Have great time management and self-discipline
Have strong verbal and written communication skills
Take ownership/responsibility for your success and failures
Show the ability to hit the ground running and enjoy working under pressure
Be computer literate, good with numbers, accurate and have an eye for detail
In return the successful individual will be given ongoing training and support to achieve mutually agreed goals. A remuneration package which includes base salary and a commission / bonus structure designed to reward high performance is on offer.
Please APPLY NOW through our online application form with a current CV and covering letter.