CUSTOMER SERVICE - Car & Truck Rentals
Hourly rate negotiable based on experience
Parnell, Full Time, Customer Service
Please Quote Reference Number 71486
  • Top notch Customer Service & people skills?
  • Work Wednesday to Sunday
  • Tourism Industry role with USave Car & Truck Rentals!

  • We're looking for a frontline Customer Service professional who is able to think on their feet and work in a fast paced environment.

    You will be the first point of contact for incoming callers with an emphasis on commercial customers as well as the busy international tourist market. As we have a varied customer base, you'll be dealing with anything from car rentals to van and truck hire.

    Based on The Strand in Parnell, you will enjoy a mix of customer service, sales, administration and driving duties including:
    • Taking bookings by phone and in person
    • Paperwork and admin associated with rentals
    • Collecting customers from hotels in our courtesy shuttle
    • Liaising with vehicle maintenance and grooming staff
    • Checking vehicles
    We offer customers great Kiwi service, plus holiday and driving tips, so good local knowledge of tourist hot spots and advice for getting around will be excellent!

    You need to have:
    • A good attention to detail
    • Ability to work unsupervised
    • Good written & verbal English communication
    • A warm and professional telephone manner
    • Confident computer skills
    • A Full drivers licence and be able to drive manual and automatic vehicles
    This role operates 5 days per week Wednesday to Sunday, therefore you must be available for weekend work.

    We offer a good hourly rate, great team environment and plenty of variety in a role that has you interacting with customers from all around the world!

    This job is for an immediate start, if you think you can hit the ground running, APPLY NOW!

    You must have permanent residency or a valid work permit to apply.

    Murray Esau
    USave Car & Truck Rentals
    Please Quote Reference Number 71486

    Please Complete the Details in our Form Below
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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q3) Do you have a current New Zealand drivers licence?



    (Q4) Do you have any conditions on your licence that would prevent you from driving a manual vehicle?



    (Q5) Do you have customer service experience? (Please answer YES or NO)

    (Q6) Do you have over the phone sales / reservation experience? (Please answer YES or NO)

    Check for Confirmation HERE after you click SEND