Service Advisor | North Harbour Ford & Mazda
Silverdale, Full Time
Please Quote Reference Number 70836
  • Deliver excellent standards of service to our customers
  • Enjoy working on the sunny Hibiscus Coast - dodge the traffic!
  • Excellent career development opportunities

  • North Harbour Ford & Mazda is a well established dealership in Silverdale specialising in two of New Zealand's leading automotive brands.

    We require a Service Advisor who prides themselves on exceptional customer service delivery to become the face of our service department. While previous industry experience is an advantage, applications from those individuals with proven customer service skills will be considered.

    Duties include but are not limited to:
    • Providing the best service to customers by going the extra mile
    • Exceptional interpersonal skills
    • Sound computer skills with the ability to pick up new systems quickly
    • Impeccable time management and organisational skills
    • Previous sales experience preferred
    • A base knowledge of vehicles and servicing requirements
    You will be responsible for providing service information to the customer, at times translating technical language into customer friendly terminology, as well as, scheduling customer bookings, offering customers products and services, invoicing, receipting payments, quoting and selling parts as well as other general front-line duties.

    North Harbour Ford & Mazda prides itself on its service delivery to its loyal customers. The successful applicant will join the company at a time where there is a strengthening economy and the opportunity of building your career with AHG New Zealand makes sense, all the more so given the well-crafted remuneration structure and benefits.

    If you have the skills required, please apply now through our online application form.

    Please Quote Reference Number 70836

    Please Complete the Details in our Form Below
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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) Do you have a current New Zealand drivers licence?

    Yes

    No

    (Q3) How many years experience do you have in a customer service role?

    (Q4) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q5) Do you have Automotive industry experience? (Please answer YES or NO)

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