Service Advisor - Courtesy Ford
Palmerston North, Full Time, Automotive
Please Quote Reference Number 67644
  • Customer focused Automotive Service Advisor
  • Mechanical knowledge highly regarded
  • Join the team at Courtesy Ford in Palmerston North

  • Courtesy Ford is New Zealand's largest independent Ford Dealer. We have branches in Palmerston North, Levin and Feilding and have been serving the needs of Manawatu and Horowhenua motorists since 1936.

    We are currently seeking a professional individual to join our team as a Service Advisor in our Palmerston North branch.

    Position overview
    The Service Advisor has the opportunity to interact with thousands of customers, building customer loyalty by developing trust, reliability and ensuring confidence in Courtesy Ford as the number one place to look after and maintain their vehicles.

    We seek to employ a highly motivated, forward thinking person to act as one of our Service Advisors. The successful applicant will demonstrate excellent communication skills and possess a strong passion and dedication to customer service, taking an active role in exceeding our customers' expectations whilst having their vehicles serviced. The successful applicant will need to be able to multitask and work well under pressure.

    Mechanical knowledge and experience in the automotive industry will be highly regarded.

    Who would I interact with?
    This position interacts daily with Customers, Technicians, Parts Staff, Service Manager, Sales Staff and Managers, just to name a few.

    To match the high standards we expect of our service team, it is essential that you have:
    • A full, clean drivers licence
    • Excellent time management skills
    • Confidence in dealing with customers
    • A friendly and professional attitude
    • A passion for providing excellent customer service
    • Ability to build a natural rapport with customers
    • Excellent communication skills
    • Focus on attention to detail
    • Excellent computer skills
    Competitive remuneration packages for this position will be structured based on qualifications and experience.

    Please express your interest through our online application form, with a current CV and cover letter attached.

    Please Quote Reference Number 67644

    Please Complete the Details in our Form Below
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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) Do you have a current New Zealand drivers licence?



    (Q3) How many years experience do you have in a customer service role?

    (Q4) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q5) Do you have Automotive industry experience? (Please answer YES or NO)

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