Join the team at Courtesy Ford in Palmerston North
Courtesy Ford is New Zealand's largest independent Ford Dealer. We have branches in Palmerston North, Levin and Feilding and have been serving the needs of Manawatu and Horowhenua motorists since 1936.
We are currently seeking a professional individual to join our team as a Service Advisor in our Palmerston North branch.
Position overview The Service Advisor has the opportunity to interact with thousands of customers, building customer loyalty by developing trust, reliability and ensuring confidence in Courtesy Ford as the number one place to look after and maintain their vehicles.
We seek to employ a highly motivated, forward thinking person to act as one of our Service Advisors. The successful applicant will demonstrate excellent communication skills and possess a strong passion and dedication to customer service, taking an active role in exceeding our customers' expectations whilst having their vehicles serviced. The successful applicant will need to be able to multitask and work well under pressure.
Mechanical knowledge and experience in the automotive industry will be highly regarded.
Who would I interact with? This position interacts daily with Customers, Technicians, Parts Staff, Service Manager, Sales Staff and Managers, just to name a few.
To match the high standards we expect of our service team, it is essential that you have:
A full, clean drivers licence
Excellent time management skills
Confidence in dealing with customers
A friendly and professional attitude
A passion for providing excellent customer service
Ability to build a natural rapport with customers
Excellent communication skills
Focus on attention to detail
Excellent computer skills
Competitive remuneration packages for this position will be structured based on qualifications and experience.
Please express your interest through our online application form, with a current CV and cover letter attached.