Customer Care Consultant
Auckland, Part Time 9am-3pm, Automotive
Please Quote Reference Number 67445
  • Outgoing personality with a passion for quality service
  • Excellent Part Time opportunity!
  • Join the friendly team at Mercedes-Benz Auckland

  • Auckland home of Mercedes-Benz is currently looking for a Customer Care Consultant to join our team part-time.

    Our ideal candidate will be looking for an opportunity to prove themselves and will have a passion for providing exceptional customer service.

    As there is an element of cold-calling in this position, it's important that you have confident telephone sales skills. You'll be contacting customers (existing and new) with sales prospecting and test-drives of our new vehicles as well as working alongside our Sales Consultants and F&I team.

    Other key skills and attributes include:
    • Excellent personal presentation
    • Great team player
    • A friendly and warm personality
    • Ability to multi-task
    • Strong computer skills and the confidence to learn new systems
    • Confident customer service, communication and interpersonal skills
    Knowledge and/or interest in the automotive industry would be an advantage, but is not a requirement of the position.

    Fluency in Mandarin will be highly regarded but is not essential.

    This is an excellent starting role in a great company.

    If you believe you've got the skills, the presentation and the attitude to join us, please apply now with a current CV highlighting your skills and attributes in your cover letter.

    Please Quote Reference Number 67445

    Please Complete the Details in our Form Below
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    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

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    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) How would you rate your English language skills?

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    Native or Bilingual proficiency

    (Q3) Do you have a current New Zealand drivers licence?



    (Q4) How many years experience do you have in a customer service role?

    (Q5) Why do you believe you would be the ideal candidate for this position?

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