Service Receptionist / Advisor
Glenfield, Full Time, Automotive
Please Quote Reference Number 67142
  • High Profile Dealership
  • Excellent customer service skills, telephone manner and attention to detail
  • Excellent career opportunity with Giltrap North Shore

  • Giltrap North Shore is one of New Zealand's most successful Holden and Kia dealerships. We have a range of new and used vehicles representing two of the country's leading automotive brands.

    An opportunity has recently become available for a Service Receptionist/Advisor. We require a sensational individual to join our outstanding and vibrant Dealership in Glenfield. This is an excellent career opportunity within the Giltrap Group.

    As part of our frontline team you will be acting as a liaison between our technicians and customers. This role will see you managing customer requirements for service and repair, including making bookings, loading the workshop to capacity, preparing and costing invoices, as well as all other duties to ensure our customers are receiving the highest standard of service.

    It is essential that you have a professional manner and the ability to communicate with people at various levels, it is also expected the you will be confident with your computer skills as you will be required to operate our Dealer Management System, Excel & email.

    This role would ideally suit an existing Service Advisor or Service Receptionist who is looking for a new challenge and to further their career.

    Experience and Skills:
    • Experience with Dealerpro or similar system would be an advantage.
    • Be a team player and understand the importance of our Brand and Dealership values.
    • Competency and speed with Excel & Outlook.
    • Excellent verbal and written communications at various levels.
    • Ability to multitask and thrive under pressure.
    • Exceptional time management.
    • Previous automotive sector experience also an advantage.
    • Full NZ Drivers Licence.
    Apply now through our online application form with a current CV and covering letter.

    Please Quote Reference Number 67142

    Please Complete the Details in our Form Below
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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) Do you have a current New Zealand drivers licence?

    Yes

    No

    (Q3) How many years experience do you have in a customer service role?

    (Q4) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q5) Do you have Automotive industry experience? (Please answer YES or NO)

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